Field work connected to the whole business
Field Service Management Apps.
Create a private operating interface for dispatch, jobs, parts and communications without forcing your team to abandon its service platform.
For HVAC, plumbing, pool, spa, appliance and other field-service teams.
Custom fixed-fee proposals follow technical discovery. No third-party API capability is guaranteed before verification.
The business challenge
Where the friction starts.
Dispatchers, technicians and purchasing teams cannot see the same current job and parts context.
The FMG approach
Build the missing layer.
A field-service dashboard composes approved data from dispatch, inventory, CRM and communication systems into role-specific workflows.
What your software could include
Purpose-built modules.
These are candidate modules for discovery, not a statement that every module is included at one price. We agree on business rules, data sources and permissions before implementation.
Parts-by-job checks and truck stock
Job notes, attachments and customer timeline
Alerts, follow-up and approval queues
How it might work
One connected workflow.
Before dispatch, the app combines scheduled job details from Service Fusion with part availability from Lightspeed and flags shortages to a coordinator.
Illustrative process only. Data freshness, provider capabilities and authorization are verified during discovery.
Business outcomes we're designing for
- Better preparation before a visit
- Less tab-switching during service work
- More consistent handoffs after a job
Potential integration ecosystem
Connect the tools you already use.
Service Fusion
Field service
Customer, job, technician, estimate and other documented resources
Provider docsLightspeed Retail
POS & inventory
R-Series and X-Series are separate APIs; validate edition
Provider docsTwilio
Messaging
Messaging capabilities require verified accounts and consent
Provider docsQuickBooks Online
Accounting
Accounting is authoritative for its own books
Provider docsNo platform partnership or completed integration is implied. Some functions may only be possible with an eligible plan, approved OAuth scopes, a partner program or a read-only connector.
Source ownership
A repository you can keep building.
We scope a private, client-controlled GitHub repository with modular frontend components, tested API adapters, environment templates, documentation and a deployment pipeline.
Design, code and handoff rights are explicitly defined in the agreement. FMG does not claim ownership of third-party SaaS APIs, hosted checkouts, accounting records or software licenses.
Security, backups, access controls, incident response, data retention and maintenance responsibilities are documented for the real production system.
Answers before you commit
Common questions.
Can technicians update Service Fusion directly?
We can support only operations exposed by the authorized Service Fusion API and current contract. Some actions may remain in Service Fusion with a deep link rather than an unsupported write-back.
Who owns this software after launch?
Ownership of custom code, documentation and related deliverables is defined in the project agreement. FMG typically plans for a client-controlled private GitHub repository and client-owned deployment accounts. Licensed platforms and third-party APIs remain governed by their vendors.
Related software solutions.
FMG Software in a Box
Build it around your business.
Bring your current systems, pain points and goals. We'll map a realistic project scope and the parts your team can own.
Start your software project